Terms of Service

1. Acceptance

By accessing or using the Advello Leads website, lender dashboard, or any related services (collectively, the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. The Service

Advello Leads is a business-to-business lead-generation platform that introduces borrowers seeking commercial, SBA, equipment, or church financing to lenders in our network. Advello is not a lender, broker, mortgage banker, or financial advisor and does not originate, underwrite, or fund loans. Any loan, application, or financing arrangement is solely between the borrower and the lender.

3. Eligibility and accounts

• You must be 18 or older and able to enter into a binding contract.
• Lender accounts must be created and used by authorized representatives of a legitimate lending institution or broker.
• You are responsible for safeguarding your credentials and for all activity on your account.
• Provide accurate, current, and complete information and keep it updated.

4. Borrower submissions

By submitting a financing request, you authorize Advello to share your request with one or more lenders in our network so they may contact you about the financing. You represent that the information you submit is accurate and that you have the authority to submit it on behalf of the organization named.

5. Lender obligations

• Lenders may only use leads received through the Service for the purpose of evaluating and offering financing to the borrower.
• Lenders may not resell, syndicate, or transfer leads to third parties.
• Lenders must comply with all applicable laws, including fair-lending, consumer-protection, telemarketing, and data-protection laws (e.g., TCPA, GLBA, state UDAP statutes).
• Lenders are solely responsible for their own underwriting decisions, disclosures, and loan documents.

6. Subscriptions, fees, and refunds

Certain features require a paid subscription. Fees, billing cycle, and included lead volume are described at checkout. Subscriptions renew automatically until canceled. You may cancel anytime from your dashboard; cancellation takes effect at the end of the current billing period. Except as required by law or expressly stated at checkout, fees are non-refundable. Invalid leads flagged in writing within seven (7) days of delivery are eligible for credit at our reasonable discretion.

7. Acceptable use

You agree not to: (a) misuse, reverse engineer, scrape, or attempt to disrupt the Service; (b) use the Service to send unlawful, harassing, or deceptive communications; (c) impersonate any person or misrepresent your affiliation; (d) upload malicious code; or (e) use the Service in violation of any applicable law.

8. Intellectual property

The Service, including its software, design, and content, is owned by Advello or its licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

9. Third-party services

The Service relies on third-party providers for hosting, authentication, database, and payment processing. We are not responsible for the acts or omissions of third parties, and your use of their services may be subject to their own terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT LEADS WILL CLOSE, THAT BORROWER INFORMATION IS COMPLETE OR ACCURATE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADVELLO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE. ADVELLO'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS YOU PAID TO ADVELLO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS, WHICHEVER IS GREATER.

12. Indemnification

You agree to defend, indemnify, and hold harmless Advello and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your breach of these Terms, or your violation of any law or third-party right.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination will survive.

14. Changes to the Service or Terms

We may modify the Service or these Terms at any time. Material changes to the Terms will be reflected by a new effective date. Continued use of the Service after changes become effective constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The state and federal courts located in Dallas County, Texas have exclusive jurisdiction, and you consent to personal jurisdiction and venue there. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

16. Contact

Questions about these Terms: legal@advelloleads.com.